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At , customer satisfaction is important to us. Please read our Refunds & Returns Policy carefully before subscribing to our IPTV services.
1. Digital Nature of IPTV Services
Our IPTV subscriptions provide instant access to digital content. Once your account is activated, you gain immediate access to our IPTV platform. For this reason, we generally do not offer refunds or returns on subscription purchases.
2. Refund Eligibility
Refunds may only be considered in the following cases:
You purchased the IPTV service but did not receive login credentials within 24 hours.
The IPTV service was not delivered due to a technical error on our side.
Duplicate or accidental charges made to your account.
Refunds will not be issued for:
Internet connection issues on the customer’s side.
Incompatibility of your device with our IPTV service (please check compatibility before purchase).
Change of mind after activation of service.
Misuse or violation of our Terms of Service.
3. Trial Period
If offered, our IPTV trial period allows you to test the service before committing to a subscription. We recommend using the trial to ensure IPTV compatibility with your device and internet speed.
4. Process for Requesting a Refund
To request a refund:
Contact our support team at contact@iptvs.store.
Provide your order number, payment proof, and the reason for your request.
Our team will review your request within 3–5 business days.
Approved refunds will be processed back to your original payment method within 7–10 business days.
5. Subscription Cancellations
You may cancel your IPTV subscription at any time, but cancellation will only prevent future renewals.
No refunds will be issued for the remaining subscription period after activation.
6. Contact Us
If you have any questions about our Refunds & Returns Policy, please reach us at:
websitte https://iptvs.store/
